Education
University of Maryland
Global Campus
2020 - 2023
Bachelor of Science, Digital Media & Web Technology
Undergraduate Certificate, Facebook Digital Marketing
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Graduated Summa Cum Laude
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Alpha Sigma Lambda Honor Society
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National Society of Leadership & Success
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Phi Kappa Phi Honor Society
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Upsilon Pi Epsilon International Computing & Information Disciplines Honor Society
Work
Experience
2019 - 2023
Social Media & Content Management
Stylist
Sales Associate
Scout & Molly's North Bethesda
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Managed the company's social media accounts.
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Supplied in-house photography, videos & content for social media accounts, & scheduled posts for optimum interactions.
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Introduced new content creation platforms including Instagram Reels & TikTok. Increased social media interactions around 30%.
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Assisted patrons with selecting merchandise, styling, & customer concerns. Facilitated payment transactions in point of sale.
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Provided excellent customer service.
2021 - 2023
Social Media & Content Creator
Unit Leader Director
Camp Caribou for Boys
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Created bespoke video & photo content for social media channels.
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Helped manage the camp's social media.
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Supervised over 250 campers, ages 6-16, in various summer camp activities & cabin life.
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Assisted camp directors with evening programs, special events, transportation, & daily schedules. Implemented tools & techniques to aid both campers & their staff in dealing with homesickness. Educated staff & mentored campers on conflict resolution & improving communication techniques. Provided personalized, one-on-one support for difficult camper cases.
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Managed schedules for staff supervisory coverage to ensure safety & well-being of campers. Facilitated weekly staff meetings alongside directors concerning campers, team dynamics, & upcoming events.
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Conducted training sessions during staff orientation.
2016 - 2018
Marketing & Media Manager
Client Care Receptionist
New Energy Fitness
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Designed advertisements for both print & online.
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Organized campaigns for the gym & yoga studio, staff, trainers, & in-house therapists.
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Managed all businesses social media accounts including Facebook, Instagram, Twitter & YouTube. Boosted social media account followers by over 580% in two years.
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Established a monthly client newsletter.
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Initiated partnerships with local & national businesses, media outlets, & local papers.
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Managed clients, sold memberships, conducted payment transactions, & ensured high customer satisfaction.
Skills
& Expertise
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Adobe Creative Suite (Animate, Illustrator, InDesign, Photoshop).
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HubSpot Academy Email Marketing Certified.
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Microsoft Office (Excel, PowerPoint, Word).
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Social Media Platform Management (Facebook, Instagram, TikTok, Twitter, YouTube).
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Languages: English fluent, Spanish proficient.